Privacy Policy

Mortal Labs Limited ("us", "we", or "our") operates the Veilcraft game and related website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.

A. Collection of Information

We collect several different types of information for various purposes to provide and improve our Service to you. If you do not log in to the Service for two (2) years, all your personal data will be deleted.

Types of Data Collected

1. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • Cookies and Usage Data

2. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access it by or through a mobile device ("Usage Data").

This may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

3. Tracking Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies are small files containing data, which may include an anonymous unique identifier, sent to your browser and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use include:

  • Session Cookies – to operate our Service.
  • Preference Cookies – to remember your settings and preferences.
  • Security Cookies – for security purposes.

B. Use of Data

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor usage of the Service
  • To detect, prevent and address technical issues

C. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or jurisdiction where the data protection laws may differ from those of your location.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Mortal Labs Limited will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

D. Disclosure of Data

  • Comply with a legal obligation
  • Protect and defend the rights or property of Mortal Labs Limited
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

E. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

F. Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

G. Data Deletion

If you wish to delete your account and associated data, you may submit a request by emailing us at hello@mortalabs.com.

H. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" below.

Effective Date: October 14, 2025

Contact: hello@mortalabs.com